Frequently Asked Questions

Is buying the "Sail Away " CD safe through your website?

Yes. Buying the "Sail Away " CD is 100% safe! Our official retailer CDBaby accepts all major credit cards and guarantees secure online shopping. CDBaby uses the most powerful privacy systems available - much safer than using your credit card in person, by mail, or by phone. Nobody ever sees your credit card info. It is charged, and immediately erased - never stored on their system at all.

I feel uncomfortable with using my credit card online. Can I still buy the album?

Sure. Even though surveys confirm that it’s actually safer to use credit cards online than in a restaurant for example, we absolutely understand Your concern. Our official retailer CDBaby.com offers flexible options to purchase the “Sail Away ” CD. You can place Your order by phone, fax or regular mail.

I don’t have a credit card. How do I order “Sail Away ” without one?

No worries. Our partner CDBaby.com accepts checks, money orders, international money orders and cash in addition to all major credit cards. All orders can be phoned, faxed or mailed.

When will my CD arrive?

In the USA, if You get one CD, they send by first class mail. Your CD will arrive in 3-5 days. If you get more than one CD, they send by priority mail. Your CDs will arrive in 2-3 days. You can even have overnight shipping! Outside of the USA, CDBaby uses Global Priority Mail. Sometimes they take only 2 days! Usually, 5-6 days. CDBaby can remove the plastic "jewelbox" around the CD, and send You just the CD and paper artwork if You wish. This saves You not only postage, but usually won't be opened by customs, either.

What happens if my CD arrives damaged in the mail?

Just let us know and we will send You another one immediately. Free of charge.

Can I buy more than 1 "Sail Away" CD with one order?

Absolutely. If You buy more than one "Sail Away " CD right now, You will pay only $11.20 (plus shipping) for every CD, a 20% discount. Also, should you purchase multiple copies of the album, our retailer CDBaby will send them by priority mail. Your CDs will arrive in 2-3 days. (in the US only). So team up with your friends and save $2.80 on every CD! However, if you're planning to order more than 10 CDs we would suggest contacting us in order to negotiate an even better discount.

How much does it cost to ship the CD?

For CDBaby shipping charges please click here!

Where can I buy other CDs by Eva Tree?

If you buy the “Sail Away” CD NOW You will get a free download of the entire Eva Tree "Blue Skies" CD, the first album contains 8 original songs by Eva. After you place your order through our official retailer CDBaby.com we will send you an e-mail with a secret URL where all 8 songs from "Blue Skies" can be easily downloaded to your computer. Of course, you can also buy the "Blue Skies" CD on CDBaby.com at www.cdbaby.com/evatree

My question isn't answered on this page. What should I do?

If You have any questions please don't hesitate to contact us. You can send us an e-mail at eva@evatree.com or call us at (1) 206 293-1165.

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